Privacy policy

UniBanQ Privacy Policy

Last updated: May 6th, 2025

This Privacy Policy describes how UniBanQ ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from unibanq.ca (the "Site").

Information We Collect

Information you directly provide to us:

  • Contact details: name, address, phone number, email
  • Order information: billing address, shipping address, payment confirmation
  • Account information: username, password
  • Shopping information: items viewed or added to cart
  • Customer support: information included in your communications with us

Information collected automatically:

  • Usage data through cookies: information about your device, browser, network connection, IP address

Information obtained from third parties:

  • Service providers who collect information on our behalf
  • Payment processors who collect your payment information

How We Use Your Information

  • To provide our products and services
  • For marketing and advertising purposes
  • For security and fraud prevention
  • To communicate with you

How We Share Your Information

We may share your information with:

  • Our service providers (IT management, payment processing, data analytics, customer support)
  • Our business and marketing partners, including Shopify
  • Our affiliated companies
  • In case of business transaction (merger, bankruptcy)
  • To comply with legal obligations

Your Rights

Depending on where you live, you may have the right to:

  • Access your personal information
  • Request deletion of your information
  • Correct inaccurate information
  • Receive a copy of your information
  • Limit the use of your sensitive information
  • Withdraw your consent

Contact

For questions about our privacy practices or to exercise your rights, please email us at contact@unibanq.ca